Refund policy
📋 Island Kine Snacks Returns & Refunds Policy
Returns and Exchanges:
Due to the nature of our food products, we are unable to accept returns or exchanges once an order has been shipped.
All sales are final to ensure the highest standards of quality and safety for all our customers.
Damaged or Incorrect Orders:
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your email address] with your order number and photos of the issue.
We will review each case individually and, if appropriate, offer a replacement or credit.
Melted Items:
We do not offer refunds, replacements, or credits for items affected by heat or melting during transit, as explained in our Warm Weather Shipping Notice.
Order Cancellations:
Once an order is placed, we begin processing it quickly.
Please contact us immediately if you need to cancel — we will do our best to assist if your order has not yet been prepared for shipment.